Telekom Malaysia Berhad (TM), Malaysia's leading integrated information and communications group recently signed a partnership agreement with Global Crossing, a leading global IP solutions provider to join Global Crossing's Global Partner Program (GPP).Â At the signing ceremony to signify the collaboration between the two companies held in conjunction with Capacity Asia 2009 in Kuala Lumpur recently, Global Crossing was represented by Ricky Chau, Vice President, Carrier Services and General Manager, Asia while Azmal Yahya, Vice President, Global Sales & Marketing, Global, represented TM.
Commenting on the collaboration, Mohamad Rozaimy Abdul Rahman, Executive Vice President, Global, TM said, “Participation in the Global Partner Program has allowed us to extend our capabilities beyond the Asia Pacific region to meet the needs of our enterprise clients which have customers all around the globe. These new services will provide our clients with global reach, control and operating efficiency.”
The program will enable TM to expand the availability of its Converged IP and Private Line services to Europe and the Americas.Â With TM's Converged IP services, business and enterprise customers can imply the carriage of different types of traffic including voice, data and images over a single IP network. Using the same platform, customers will be able to enjoy seamless connectivity for any application to any part of the world by having “one-stop solution”.
Meanwhile, TM's Private Line offers a dedicated, point-to-point cross border connectivity utilizing TM's extensive submarine cable capacity throughout the world including Asia Pacific Cable Network 2 (APCN2), South East Asia – Middle East – Western Europe Cable System 4 (SMW4), South East Asia – Middle East – Western Europe Cable System 3 (SMW3) as well as the Asia-America Gateway Cable System (AAG) which will be operational soon..
Global Crossing's Global Partner Program gives regional service providers the benefits of global reach, service expansion, reduced time-to-market and the ability to build a network or add service capabilities without significant investment.Â It enables providers to offer voice, video and data services to customers who may be out-of-region and gives providers a way to increase revenue by providing value-added services to customers in multiple markets.
“We're very pleased to have TM join our Global Partner Program,” said Omar Altaji, Global Crossing's Managing Director, Worldwide Carrier Services.Â “As TM's business clients take advantage of globalization and IP convergence market trends, they can benefit from TM's support model, strong regional presence and the global seamless network enabled by Global Crossing's IP infrastructure.”
With the collaboration, TM joins an exclusive list of top-tier service providers in the Global Partner Program, offering Global Crossing Fast-Track ServicesTM portfolio to their enterprise end users.Â Global Crossing Fast-Track Services combine the business processes, products, services and system tools necessary for service providers to quickly offer their enterprise customers end-to-end global data solutions, backed by consistent SLAs.Â In addition to Converged IP Services and Private Line, Fast-Track Services include Ethernet, Collaboration and Managed Services. The portfolio can help service providers avoid the costly expenditures and long lead times generally associated with service expansion.Â It also can help drive incremental revenue for a carrier by helping it provide additional opportunities to enterprise customers that need out-of-region IP-based solutions.
Global Crossing Converged IP Services enable high-quality any-to-any connectivity supporting VoIP, Video and IP VPN applications. The service delivers appropriate levels of latency, jitter and packet loss to ensure the successful concurrent handling of multiple types of traffic, especially voice and video. It is backed by comprehensive service-level agreements (SLAs) covering the overall performance of the service, and online access to real-time and historical service-performance reports.
Meanwhile, Global Crossing Private Line services provide highly reliable, secure, point-to-point, digital connectivity, for a wide range of applications used by enterprise customers, including hosting, resource planning, business continuity, content distribution and disaster recovery. Global Crossing Private Line services also support high-bandwidth operations such as large data transfers, medical imaging, record archiving, database sharing and replication, and remote office access to application servers. The services' capacities range from 1Mbps up to 2.5Gbps.
As part of Global Crossing Fast-Track Services, the company also provides launch support to carriers, including on-boarding and training, sales collateral and integrated partner team support, along with the tools necessary to effectively deliver a positive customer experience.
Telekom Malaysia Berhad (TM), Malaysia's leading integrated information and communications group, offers a comprehensive range of communication services and solutions in broadband, data and fixed-line. As a market leader in the broadband and fixed-line businesses, TM is driven to deliver value to its stakeholders in a highly competitive environment. The Group places emphasis on continuing customer service quality enhancements and innovations.
With its extensive global connectivity, TM is poised to position Malaysia as a regional Internet hub and digital gateway for South-East Asia. In line with this, TM is evolving into a Next Generation Network service provider enabling the Group to enhance its efficiency and productivity while providing enriched products and services.
On the Corporate Social Responsibility (CSR) front, the Group has always been a major corporate contributor towards responsible activities in the belief that these practices are a fundamental tenet of good corporate governance. The Group promotes 3 major platforms i.e. education, community/nation-building and environment. Under education, TM has spent some RM800 million to develop Multimedia University into one of the top universities in Malaysia with more than 20,000 students. TM has also provided scholarships to over 11,000 graduates pursuing academic programmes locally and overseas. Under the community/nation-building platform, the Group contributes towards causes that bring value to the community and nation at large. TM was awarded the prestigious STAR-BIZ ICRM Corporate Responsibility Award under the workplace category for 2008.
For further information on TM, visitÂ www.tm.com.my
About Global Crossing Global Crossing (NASDAQ: GLBC) is a leading global IP solutions provider with the world's first integrated global IP-based network.Â The company offers a full range of secure data, voice, and video products to approximately 40 percent of the Fortune 500, as well as to 700 carriers, mobile operators and ISPs.Â It delivers services to more than 690 cities in more than 60 countries and six continents around the globe.