Hawaiki and Hawaiian Telcom activate ‘milestone’ Sydney-Guam-Hawai‘i-LA route

Hawaiki Press Release
December 2, 2020

Powerful combination of Hawaiki, SEA-US and JGA-South cables

New boost to subsea connectivity in the Pacific region and Hawai‘i

Greater diversity and flexibility for customers in Australia and the U.S.

Auckland, New Zealand and Honolulu, HI – 3 December 2020 – Hawaiki Submarine Cable LP today announced it has signed a ‘milestone’ agreement with Hawaiian Telcom Inc., securing significant international capacity on the Southeast Asia – United States (SEA-US) trans-Pacific fiber cable system from Guam to Los Angeles.

Coupled with recently-acquired capacity on JGA-South cable from Sydney to Guam, this new deal enables Hawaiki to expand its subsea network with a new route linking Sydney, Guam, Hawai‘i and Los Angeles, offering greater connectivity and route diversity to organisations operating between Australia and the U.S.

Map of Hawaiki submarine cable network

Hawaiki owns and operates the Hawaiki Transpacific Cable.

Launched in July 2018, and spanning 15,000 km, it is the fastest and largest capacity link between New Zealand, Australia, Hawai‘i and mainland U.S. with a design capacity of 67 Tbps.

The SEA-US Cable, which went into service in August 2017, runs a similar length to connect Indonesia, the Philippines, Guam, Hawai‘i and California, and is owned and operated by a consortium of regional telcos, including Hawaiian Telcom. JGA-South Cable came into service in March 2020, spanning 7,000 km from Sydney to Guam.

The upgraded configuration announced today complements Hawaiki’s existing express link with a redundant path between Australia and the U.S., including diverse landings in Oregon and California.

This will allow Hawaiki to bolster its already strong portfolio of capacity services to the U.S., including Hillsboro, Seattle, Hawai‘i, Los Angeles and now Guam, enabling customers to cost-effectively procure multiple segments of trans-Pacific capacity via a single commercial interface.

“This expansion announced today marks a new milestone for Hawaiki, greatly increasing both our reach within the Pacific region and the flexibility of our industry-leading network infrastructure,” said Hawaiki CEO, Remi Galasso.

He added that as demand for international capacity continues to rise, customers are looking for increasingly versatile connectivity solutions to satisfy their requirements.

“Thanks to the great work we’ve been able to do with our valued Pacific-partner, Hawaiian Telcom, we’re now able to provide our customers with powerful new options in terms of capacity products, delivery points and route diversity.”

“We’re pleased to support another provider by offering capacity to Hawaiki, enabling them to offer more diversity and service options to their customers,” said Gary Peddicord, Vice President – Carrier Services for Hawaiian Telcom. “Our Trans-Pacific network and terrestrial network in Hawai‘i complement other carrier’s systems to allow connectivity not only in Hawai‘i but throughout the Pacific Basin.”

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About Hawaiki Submarine Cable LP

Hawaiki Submarine Cable LP, headquartered in Auckland, New Zealand, owns and operates the Hawaiki submarine cable system (Hawaiki). Hawaiki is the first and only carrier-neutral submarine cable linking Australia, New Zealand, Hawaii and Oregon, on the U.S. west coast. For more information, visit www.hawaikicable.co.nz or connect with Hawaiki on Twitter and LinkedIn.

About Hawaiian Telcom Inc.

Hawaiian Telcom, established and headquartered in Honolulu since 1883, offers a full range of services to business and residential customers including Internet, video, voice, wireless, data network solutions and security, colocation, and managed and cloud services – all supported by the reach and reliability of its next generation fiber network and 24/7 state-of-the-art network operations center. With employees statewide sharing a commitment to innovation and a passion for delivering superior service, Hawaiian Telcom is proud to be Hawai?i’s Technology Leader. For more information, visit hawaiiantel.com.

Media Contacts


David Binning – AwesomTech Media Consulting


[email protected]

Hawaiian Telcom Inc.:

Ann Nishida Fry, Senior Manager – Corporate Communications

(808) 285-9289 cell

[email protected]