Meet Telstra’s New VP Of Customer Solutions
Telstra Press Release
July 14, 2021
SAN FRANCISCO, CALIF. – Telstra has named Noah Drake to lead the company’s Customer Solutions group for the Americas region. As Vice President, Customer Solutions, Drake will lead a specialized team that works with customers to create value by bringing together the full capabilities of Telstra’s products and services. Based in Denver, Drake will report directly to Nicholas Collins, president and managing director of the Americas for Telstra.
“We are really excited to have Noah join our leadership team at Telstra. With our recent entry into Canada, and the investment we are making in our network, products and further geographic expansion across the region, Noah joins us at a pivotal time to help lead this exciting growth phase,” said Collins.
Telstra has made a number of recent appointments as it looks to launch new capabilities that will support businesses as they continue to adapt to the post-pandemic world. This includes enterprise technology and solutions that complement the digital transformation work underway in organizations to address the fundamental change that is being seen in how and where work is performed across the globe.
“As a great admirer of Telstra – with both an innovative corporate mindset, deep team knowledge and substantial technology resources – I’m delighted to be joining the team,” said Drake. “The opportunity to play a part in helping North American companies access global markets and bring the best of technology to our customers is incredibly exciting.”
“We are here to provide a compelling and distinctive experience for our customers, and a key part of what sets us apart is our people. Customers trust us to support them with their international expansion from North America to other parts of the world, and Noah’s substantial expertise across the market, technology and customers will be a great addition to our team,” continued Collins.
Drake brings close to a decade of experience in the international communications space, specializing in building best-in-class performing teams and aggressively scaling in high growth environments. Most recently Drake was Vice President of Product Management at Boulder (CO.)-based Zayo Group, responsible for the Fiber and Infrastructure portfolio of services. Prior to this role, he served as Sr. Director of Global Reach where he was tasked with launching the company’s new market expansion team.
Drake holds a Bachelor of Science from the University of Colorado at Boulder as well as a Master of Public Administration from the University of Tennessee-Knoxville.
Telstra is a leading telecommunications and technology company with a proudly Australian heritage and a longstanding, growing international business. We have been operating in the Americas for over 25 years under the Telstra Enterprise division, which provides data and IP transit, internet connectivity, network application services such as unified communications and cloud, and managed services to over 500 businesses in 160 cities in the region. Our products and services are supported by one of the largest fiber optic submarine cable systems reaching Asia-Pacific and beyond, with licenses in Asia, Europe and the Americas, and access to more than 2,000 points-of-presence around the world. Through our unparalleled network reach and reliability as well as market-leading customer service and expertise, we connect businesses in the Americas to some of the world’s fastest growing economies, including China, Southeast Asia, North Asia, and Australia. Think Asia, Think Telstra. For more information, please visit www.telstra.com/americas.
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Contact: Jim Hughes, Bubble Agency (USA), 323-397-7077, [email protected]