Tele Greenland Says Cable to Iceland Breaks, Repairs Could Take Weeks

Tele Greenland said a break to a submarine cable on 28 December is expected to hit internet speed for some time.By Telecompaper
December 28, 2017

Tele-Post Greenland said a break to a submarine cable is expected to hit internet speed for some time. The break happened at about 06:30 hrs on 28 December on the cable to Iceland, close to Qaqortoq. This has affected radio, TV and telephony as well in the south of the country.

Connectivity continues via the fibre line to North America for all services but the loss of the southerly cable means lack of capacity. Engineers are working to minimise the effects, said Tele Greenland, but repairs could take up to several weeks. A cable ship will have to be called out and specialists will then have to “fish up” the line from a depth of 3,000 metres.

The hardest hit customers are Nanoq Media internet subscribers, who are currently without any service. Their Tele Greenland service runs via Iceland and cannot be re-routed immediately to the northern cable.

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